bridge_bak1

 

    Tel: 0792 5573742
    Fax: 0114 2385561

 

 

 

bridge_bak1
bridge_bak1
logo_bak6

 

 

Paypal & Credit Card

Tel: 0792 5573742
Fax: 0114 2385561

 

The Gift Directory

At Gateys Goods and Gifts, we've done our best to create a Web site that anticipates and satisfies our customers needs. With that goal in mind, we've compiled a list of frequently asked questions. If you do not find an answer to your question here, then contact us on 07925573742 or sales@gateysgoodsandgifts.co.uk.

SALES - F.A.Q

Question:
Do you deal direct to the trade or just the general public?
Answer:
We supply to the public & trade. For trade prices please contact us for our whole price lists.
 

Placeholder   Image

Question:
I want to order more than one item, do I get a discount?
Answer:
Yes but our minimum order has to be 5 items of each product. Our online shopping cart does not offer discounts on quantity orders. You will need to contact us for prices.

Question:
I wish to place a large order but I want a custom design?
Answer:
Custom designs are our speciality. We can manufacture any product you require, See our Services Section

CUSTOMER SERVICE - F.A.Q

Question:
My Order was damaged when I received it.
Answer:
You need to e-mail or contact us within 24hrs of you receiving the package. We will exchange the goods at no extra charge. Damaged goods must be returned to us before we can release the replacement.

BILLING - F.A.Q

Question:
I have been charged wrong for my order?
Answer:
Contact us with your order number & details of the items ordered.

Question:
My Order has been declined why?
Answer:
When using a Debit/Credit card Our shopping cart system will only allow you to place the order if the delivery address is the same as the card holders address.

We except most major debit & credit cards.

Copyright © 2007 Gateys Goods and Gifts All rights reserved. All trademarks and copyrights acknowledged.